Esurance Continue to Excel at Customer Service

Improving standards of quality and service continue to surge from the auto insurance industry and Esurance are one of several pioneering companies that are using the latest in communications technology to further establish their own credentials as deliverers of outstanding customer service.

Esurance, based in San Francisco, are one of the first companies to create their own application for the Apple iPhone. This excellent resource will give customers the chance to review their payment schedules, find out additional details about their existing polices and to obtain auto insurance quotes. The application also allows customers to file claims.

Auto insurance policyholders who are in the process of having their vehicles repaired will be able to view information about service centers and there is even a facility that allows motorists to view photographs of skilled tradesmen working on their car. The decision to come up with an iPhone application centered on the growing number of Esurance customers who currently use the successful line of communications devices.

The application follows a high-profile media campaign by Esurance which uses outdoor advertising as a means of offering cheap auto insurance quotes and excellent customer service to motorists and consumers across the United States. Once again, the emphasis on technology is particularly strong and adverts have taken place in major cities such as Austin, Chicago and Los Angeles.

Esurance have been providing online auto insurance quotes since 1998 and continue to excel in auto insurance marketing strategies that remain innovative for consumers who prefer to obtain coverage through the internet or on mobile communications devices.